1. Introduction
This website is operated by 山东瀚林工程机械销售有限公司 (Shandong Hanlin Construction Machinery Sales Co., Ltd.). We are located in Qingzhou, Shandong, China. For personal information collected through this website and our direct sales communications, we determine why and how that information is used and therefore act as the data controller where applicable.
This Privacy Policy applies when you visit this website, send a used construction machinery inquiry, contact us by email or open a third-party communication link from the website. It explains what we collect, why we use it, how long we keep it and the choices available to you.
2. Information We Collect
We may receive information that you choose to provide, including:
- Your name and company name.
- Your email address, telephone number or WhatsApp number.
- Your country, destination port or general location.
- The machine, model, year, tonnage, quantity or spare parts you need.
- Messages, photos, documents or other details sent with an inquiry.
Basic technical information such as browser type, device type and visited pages, approximate location based on IP address, request time and security events may be available through normal website hosting logs.
Please provide only the information needed for your machinery inquiry. We do not ask you to submit special-category or highly sensitive personal data.
3. How We Use Information
We may use the information to:
- Reply to your machinery or spare-parts inquiry.
- Prepare a quotation, model recommendation or shipping discussion.
- Confirm the condition and availability of a used machine.
- Provide product, inspection, loading or after-sales communication.
- Maintain business records and protect the website from misuse.
We do not sell inquiry contact information as a separate commercial product.
4. Legal Bases for Processing
Where the GDPR or similar law applies, we rely on one or more of the following legal bases, depending on the purpose and circumstances:
- Pre-contract steps and contract: to answer a quotation request, discuss specifications, prepare an order or perform an agreed sale.
- Legitimate interests: to manage business communications, maintain appropriate records, improve service, prevent misuse and protect website and communication security, after considering your rights.
- Consent: for optional direct marketing, non-essential cookies or another activity where consent is required. You may withdraw consent at any time without affecting earlier lawful processing.
- Legal obligation: when information must be kept or disclosed to comply with applicable tax, accounting, customs, export or other legal requirements.
6. Third-Party Services and Data Recipients
The website may contain links to WhatsApp, Facebook, Instagram, LinkedIn, email applications, maps or other external services. When you open an external service, its own privacy policy and terms apply.
Website files may be hosted by a third-party hosting provider such as Cloudflare Pages. The provider may process technical connection information required to deliver and protect the website.
We may also share necessary information with email and communication providers, freight or customs partners, payment and banking providers, professional advisers or public authorities when required for an inquiry, order, shipment, legal duty or protection of our rights. We limit sharing to what is reasonably necessary for the relevant purpose.
7. International Data Transfers
Our company is located in China. If you contact us from the European Economic Area, the United Kingdom or another country, your inquiry information may be transferred to and processed in China or in other countries where our service providers operate.
Where applicable law requires it, international transfers will be supported by an available legal transfer mechanism or appropriate safeguards, such as an adequacy decision or approved contractual safeguards. You may contact us for more information about safeguards relevant to your inquiry.
8. Data Retention
Inquiry information may be retained for as long as reasonably necessary to reply, prepare quotations, manage a business relationship, keep required records or resolve disputes. Information that is no longer needed may be deleted or anonymized where practical.
We consider the inquiry status, possible transaction period, warranty or after-sales needs, legal limitation periods and tax, accounting, customs or export record requirements when deciding how long information is kept.
9. Your Choices and Data Protection Rights
Depending on the law that applies and subject to legal conditions, you may have the right to access your personal information, correct inaccurate data, request erasure, restrict processing, receive portable data, object to certain processing and withdraw consent.
EEA and UK Users
You may object to direct marketing at any time. You may also lodge a complaint with the data protection supervisory authority in the country where you normally live or work, or where you believe a data protection issue occurred. These rights are not absolute and lawful exceptions may apply.
How to Make a Request
Contact us using the email below and describe your request. We may need information to verify your identity and confirm that the request concerns your own data. We will respond according to the time and process required by applicable law.
10. Data Security
We use reasonable organizational and technical steps to protect information in our control. However, no internet transmission, email system or storage method can be guaranteed to be completely secure.
Do not send bank passwords, account passwords or other unnecessary sensitive information through the website inquiry form.
11. Children's Privacy
This business-to-business machinery website is intended for adults and commercial buyers. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
12. Changes to This Policy
We may update this Privacy Policy when the website, business process or applicable requirements change. The latest version will be posted on this page with an updated date.
13. Contact Us
For privacy questions or requests, contact:
- Company: Shandong Hanlin Construction Machinery Sales Co., Ltd.
- Email: shenqiren78@gmail.com
- Location: Qingzhou, Shandong, China